1. What "Unlimited" Actually Means
Understanding the true meaning of unlimited hosting resources
In the web hosting industry, the terms "Unlimited Disk Space" and "Unlimited Bandwidth" are widely used but frequently misunderstood. It is critically important that you understand exactly what these terms mean — and what they do NOT mean — before purchasing our services.
Our Definition of "Unlimited"
Unlimited Disk Space means GoHostBiz does not impose a fixed, hard numeric limit (e.g., 5 GB, 10 GB, 25 GB) on the amount of storage your website can use, provided that your usage remains within the bounds of normal, reasonable operation of a personal, small business, or moderate-traffic website.
Unlimited Bandwidth means GoHostBiz does not set a monthly data transfer cap (e.g., 100 GB/month, 500 GB/month) on the amount of data your website can transfer, provided that your bandwidth consumption is consistent with the normal operational needs of a typical website serving web pages, images, and standard web content to legitimate visitors.
In essence, "unlimited" is an unmetered model — we don't count gigabytes or set hard quotas — but we do require that your usage remains within the fair, reasonable, and normal boundaries of what a typical website requires. If your usage far exceeds these norms and begins to impact other customers sharing the same server infrastructure, we will intervene.
Analogy: All-You-Can-Eat Buffet
Think of unlimited hosting like an "all-you-can-eat" restaurant buffet. The restaurant offers unlimited food, but this means unlimited meals for normal personal consumption — not unlimited food to take home, cater an event, resell to others, or feed an entire village. Similarly, our unlimited hosting provides ample resources for your website's normal needs, but it is not designed for mass file storage, content distribution networks, video streaming platforms, or backup repositories.
2. What "Unlimited" Does NOT Mean
Common misconceptions and prohibited interpretations
To prevent misunderstandings, here is an explicit list of what our "unlimited" offerings do NOT mean or permit:
"Unlimited" Does NOT Mean Any of the Following
- NOT Infinite Storage: You cannot use our shared hosting as an infinite-capacity storage system. There are physical limits to any server's disk drives.
- NOT a File Storage Service: Our hosting is not a replacement for Google Drive, Dropbox, Amazon S3, or any cloud storage/file backup service.
- NOT a Media Server: You cannot host video streaming, audio streaming, or large media files that consume disproportionate resources. For streaming, use a VPS or dedicated server.
- NOT a Download Portal: You cannot host large file downloads, software distributions, ZIP archives for public download, or operate a file-sharing website.
- NOT a Backup Repository: You cannot store backups from other servers, computers, or services on your hosting account. Your hosting space is for your live website, not backup storage.
- NOT Unlimited CPU/RAM: "Unlimited" refers to disk space and bandwidth only. CPU, RAM, I/O, entry processes, and other server resources have explicit limits (see Section 6).
- NOT Unlimited Inodes: There are limits on the total number of files you can store (see Section 5).
- NOT for Large Enterprises: Our shared/reseller hosting is designed for small to medium websites. Large-scale applications with millions of visitors or massive databases require VPS or dedicated solutions.
- NOT Unlimited Email Storage: Email accounts have per-account storage limits (see Section 8).
- NOT a CDN: Using our hosting to serve as a Content Delivery Network for high-traffic static assets is not permitted. Use a proper CDN service like Cloudflare.
The "Neighbour Effect" — Why Limits Exist
Shared and reseller hosting environments involve multiple customers sharing the same physical server. If one customer uses an excessive, disproportionate amount of resources, it degrades performance for all other customers on that server — slowing down their websites, causing timeouts, and creating a poor experience for everyone. Our "unlimited" model works only when all customers use resources reasonably. One abusive account can affect hundreds of other websites.
This is why we enforce fair usage limits — not to restrict you, but to protect you and all other customers from the negative impact of resource abuse by a few.
4. Allowed Storage Content
What you CAN and SHOULD store on your hosting account
Your hosting account is designed and intended for storing and serving the files that make up your live, active, functional website. The following types of content are welcomed and encouraged:
- HTML, CSS, JavaScript files: The core files that build your website's structure, styling, and interactivity
- PHP, Python, Node.js scripts: Server-side code that powers your website's functionality
- Template/Theme files: Design templates for WordPress, Joomla, custom sites, etc.
- Configuration files: .htaccess, php.ini, robots.txt, and other server configuration files
- XML sitemaps, RSS feeds: Standard website data files
- Images: JPG, PNG, GIF, WebP, SVG files used on your web pages (optimized for web — ideally under 500 KB per image)
- Icons and logos: Brand assets used throughout your website
- Font files: Web fonts (.woff, .woff2) served to visitors
- PDF documents: Brochures, menus, downloadable content offered to your visitors (reasonable sizes)
- Audio clips: Short audio files used as part of your website content (not for streaming/download sites)
- WordPress core, themes, and plugins: Standard WordPress installation files
- Joomla, Drupal, Magento files: Other CMS installations
- Custom application files: Any legitimate web application code that serves your website
- PHP libraries and dependencies: Composer packages, vendor folders for your application
- MySQL/MariaDB databases: Your website's database(s) — each database should not exceed 1 GB in size
- Database backups: Temporary backups created by your CMS plugins (should be rotated and not accumulate)
- Email messages: Standard business and personal emails
- Email attachments: Reasonable attachments (documents, images) — not bulk file transfers
- Per-account limit: Maximum 5 GB per email account
Good Practices
- Optimize images before uploading (use TinyPNG, ShortPixel, or similar tools)
- Remove unused themes, plugins, and media files regularly
- Keep database sizes manageable by cleaning revisions, spam comments, and transients
- Use external services for large files (YouTube for videos, SoundCloud for audio, Google Drive for documents)
5. Prohibited Storage Content
What you CANNOT store on shared/reseller hosting
The following types of content are explicitly prohibited from being stored on any shared or reseller hosting account. These restrictions exist because such content typically consumes disproportionate resources, creates legal liability, or violates the intended use of our hosting platform:
- Video files of any kind: MP4, AVI, MKV, MOV, WMV, FLV, WebM, etc. — regardless of size or length
- Movie files: Full-length or partial movies, TV shows, documentaries
- Streaming content: Any files intended for video or audio streaming
- Large audio files: Music albums, audiobooks, podcasts (if hosting audio files directly)
- Live streaming applications: Software for live video/audio broadcasting
If you need to host video or audio streaming content, you must purchase a VPS hosting plan specifically designed for such resource-intensive applications.
- ZIP, RAR, TAR.GZ, 7Z archives: Compressed file collections not directly part of your website
- Backup files: Website backups from other servers, computer backups, database dumps not related to your active site
- System backups: cPanel full backups stored within the account (download and remove them)
- Disk images: ISO files, virtual machine images, disk clones
- Software installers: EXE, MSI, DMG, APK, or any software distribution files
- Game files: Game ISOs, ROMs, game clients, or game-related downloads
- Cracked software: Pirated, nulled, or cracked applications and scripts
- Torrent files: .torrent files or magnet links
- File sharing platforms: Scripts for creating file hosting or sharing websites
- Cloud storage applications: OwnCloud, NextCloud, or similar self-hosted cloud storage platforms
- File sync services: Dropbox-like applications hosted on our servers
- Backup services: Automated backup aggregation from multiple sources
- Unused files: Files not linked to or used by your active website
- Orphaned installations: Old WordPress/test installations no longer in use
- Cache files: Excessive accumulated cache from plugins (clean periodically)
- Error logs: Massive error log files from months/years of accumulation
- Temp files: Temporary files not cleaned up by applications
Enforcement
Accounts found storing prohibited content will be notified and given 48 hours to remove the content. Failure to comply will result in account suspension. Repeat violations will result in permanent termination. No refund will be provided for accounts terminated due to prohibited storage violations.
6. Inode / File Count Limits
Limits on the total number of files you can store
Inodes are data structures on a file system that store information about files and directories. Every file, folder, email, and database table on your account consumes one inode. Even though disk space is "unlimited," there are practical limits on the number of files you can store because each file consumes server resources beyond just disk space.
Why Inode Limits Matter
When a server performs backups, scans for malware, or calculates disk usage, it must examine every inode on every account. Accounts with excessive inodes (hundreds of thousands or millions of files) cause:
- Backup processes to take hours instead of minutes
- Server scans to consume excessive CPU, slowing all accounts
- File system operations (listing files, calculating sizes) to become extremely slow
- Increased risk of file system corruption
| Hosting Type | Inode Limit | Typical Usage | Notes |
|---|---|---|---|
| Starter Web Hosting | 100,000 inodes | ~5,000–30,000 (small site) | Sufficient for most personal/small business sites |
| Business Web Hosting | 250,000 inodes | ~30,000–100,000 (medium site) | Accommodates larger WordPress sites with many images |
| Premium Web Hosting | 500,000 inodes | ~100,000–250,000 (large site) | For content-rich sites with extensive media libraries |
| Cloud Hosting (All Plans) | 500,000 inodes | ~50,000–200,000 | Higher limit due to cloud infrastructure |
| Reseller R0/R1 | 250,000 inodes | Depends on sub-accounts | Shared across all your cPanel accounts |
| Reseller R2–R5 | 500,000–2,000,000 inodes | Depends on sub-accounts | Higher plans allow more inodes |
| Student Hosting | 50,000 inodes | ~2,000–15,000 | Limited plan for learning purposes |
What Happens If You Exceed Inode Limits?
- Warning: You will receive an automated email notification when you reach 80% of your inode limit
- Critical Warning: At 95%, you will receive a second warning with instructions to reduce file count
- Account Restriction: At 100%, your account may be restricted from uploading new files until you reduce your inode count
- How to reduce: Delete unused files, remove old backups, clean up cache folders, delete unused themes/plugins, remove old email accounts
7. CPU, RAM & Process Limits
Computational resource limits for shared hosting accounts
While disk space and bandwidth are "unlimited" (within fair usage), computational resources — CPU processing power, RAM memory, and concurrent processes — have defined limits to ensure fair distribution among all accounts on the server.
CPU (Central Processing Unit) resources determine how quickly your website's scripts execute. In shared hosting, CPU resources are distributed among all accounts using CloudLinux technology, which isolates each account and prevents any single account from monopolizing the CPU.
| Resource Metric | Shared Web Hosting | Cloud Hosting | Reseller Hosting |
|---|---|---|---|
| CPU Cores | 1 vCPU core | 2 vCPU cores | 2 vCPU cores (shared across sub-accounts) |
| CPU Speed Limit | 100% of 1 core (burst) | 200% of 1 core (burst) | 200% of 1 core (burst) |
| Concurrent Processes (Entry Processes) | 20 | 30 | 50 (shared across sub-accounts) |
| Physical Memory (RAM) | 1 GB | 2 GB | 2 GB |
| Virtual Memory | 2 GB | 4 GB | 4 GB |
Entry Processes represent the maximum number of simultaneous PHP scripts, cron jobs, or other processes that can run at the same time for your account. This limit is crucial for preventing a single website from overwhelming the server with concurrent requests.
Entry Processes in Simple Terms
Imagine you own a restaurant with 20 tables (entry processes). Each visitor (website visitor) sits at a table while being served (script execution). If all 20 tables are occupied, the 21st visitor must wait until a table becomes free. If too many visitors arrive simultaneously and wait too long, they may leave (timeout). A limit of 20 entry processes allows up to 20 simultaneous PHP executions. This is sufficient for:
- A WordPress site handling ~2,000–5,000 visitors per day
- Multiple simultaneous page loads, AJAX requests, and background tasks
- Normal eCommerce transactions and form submissions
If your site consistently hits the 20-entry-process limit, it's a sign you need to upgrade to a higher plan or VPS.
When your account exceeds its allocated resources, CloudLinux automatically throttles (slows down) your processes or returns errors. You may see:
- 503 Service Unavailable errors on your website
- 508 Resource Limit Reached errors
- Slow page loads as processes are queued
- Database connection errors due to memory exhaustion
Repeated Resource Limit Exceedances
If your account exceeds these limits more than 5 times in a single day or consistently exceeds limits over multiple days, you will be required to upgrade to a higher plan (Cloud Hosting, VPS, or Dedicated Server). Accounts that refuse to upgrade after repeated violations will be suspended.
This is not a penalty — it's an indication that your website has outgrown shared hosting and needs the dedicated resources of a VPS or cloud plan to function properly.
8. I/O (Input/Output) & Disk Throughput Limits
Limits on disk read/write operations
I/O (Input/Output) refers to the speed at which your account can read data from and write data to the server's hard drives. Even if you have "unlimited" storage space, the speed at which you can access that storage is limited to ensure fair performance for all accounts.
| Hosting Type | I/O Read Speed | I/O Write Speed | IOPS (Operations/sec) |
|---|---|---|---|
| Shared Web Hosting | Up to 10 MB/s | Up to 10 MB/s | 1,024 IOPS |
| Cloud Hosting | Up to 20 MB/s | Up to 20 MB/s | 2,048 IOPS |
| Reseller R0/R1 | Up to 15 MB/s | Up to 15 MB/s | 1,536 IOPS |
| Reseller R2–R5 | Up to 25 MB/s | Up to 25 MB/s | 2,560 IOPS |
| VPS Hosting | Unmetered (plan-dependent) | Unmetered (plan-dependent) | Unmetered (plan-dependent) |
What Causes High I/O Usage?
- Mass file uploads or downloads via FTP
- Extracting large ZIP archives on the server
- Running database-heavy scripts with unoptimized queries
- Generating large backup files on the server
- File synchronization scripts
- Intensive WordPress plugins that perform frequent file operations
Accounts exceeding I/O limits will experience slow file operations and may be throttled. Persistent I/O abuse will require a plan upgrade.
9. Database & Email Limits
Specific limits for databases and email accounts
| Parameter | Shared Hosting | Cloud Hosting | Reseller Hosting |
|---|---|---|---|
| Maximum Database Size | 1 GB per database | 2 GB per database | 1 GB per database |
| Maximum Number of Databases | Unlimited* | Unlimited* | Unlimited* |
| Maximum Tables per Database | 1,000 | 2,000 | 1,000 |
| Simultaneous DB Connections | 25 | 50 | 30 (per cPanel account) |
| MySQL Query Time Limit | 30 seconds | 60 seconds | 30 seconds |
* Unlimited databases are subject to overall inode limits and resource constraints.
| Parameter | Limit | Notes |
|---|---|---|
| Email Storage per Account | 5 GB | Per individual email address |
| Hourly Email Sending Limit | 200 emails/hour | Anti-spam measure to protect server reputation |
| Daily Email Sending Limit | 1,000 emails/day | Aggregate across all email accounts on your hosting |
| Maximum Recipients per Email | 50 recipients | Including To, CC, and BCC |
| Maximum Attachment Size | 25 MB | Per email (most providers have similar limits) |
Important Email Usage Note
Our hosting email service is designed for normal business and personal correspondence. It is not designed for:
- Bulk email marketing / newsletters (use Mailchimp, SendGrid, Brevo, etc.)
- Transactional email at scale (use dedicated email APIs)
- Email list management or automated drip campaigns
- Sending to purchased, scraped, or rented email lists
For any email volume beyond normal correspondence, use a proper email marketing service to ensure deliverability and comply with anti-spam regulations.
10. Bandwidth Usage Policy
What "unlimited bandwidth" means and its restrictions
GoHostBiz does not impose a fixed monthly data transfer limit (bandwidth cap) on your hosting account. However, "unlimited bandwidth" is subject to the same fair usage principles as disk space. Your bandwidth consumption must be consistent with the normal operation of a website serving content to legitimate human visitors.
- Web pages being loaded by your visitors' browsers
- Images, CSS, JavaScript, and web fonts being served to website visitors
- Normal file downloads offered as part of your website's legitimate content
- API responses and AJAX requests serving your website's functionality
- Email sending and receiving within the limits specified in Section 9.2
- FTP file transfers for uploading/maintaining your website
- Proxy/VPN/Anonymizer Services: Using your hosting account as a proxy server, VPN endpoint, or traffic relay of any kind
- Content Delivery: Using our servers as a makeshift CDN to serve static assets at high volume
- File Sharing: Hosting large files (videos, software, archives) for mass download by the public
- API Endpoint for External Services: Serving as a high-traffic API backend for mobile apps or third-party services (use VPS for this)
- Streaming: Streaming video or audio to large audiences
- Torrent/P2P: Any peer-to-peer file sharing that consumes bandwidth in a server-like manner
- Bandwidth Reselling: Reselling or redistributing your bandwidth allocation to third parties
- Image/File Hotlinking: Allowing other websites to directly embed your images/files, consuming your bandwidth for their sites
What Constitutes "Excessive" Bandwidth?
While we don't set a specific numeric limit, an account using bandwidth that is significantly disproportionate to the average usage on the server may be flagged. For reference:
- A typical small business WordPress site uses ~5–30 GB/month
- A medium-sized website with good traffic uses ~50–200 GB/month
- Accounts consistently using 500+ GB/month on shared hosting may be flagged for review
- Accounts using 1 TB+/month are almost certainly exceeding fair usage and will be required to upgrade
If your website legitimately needs high bandwidth (e.g., a popular blog with many visitors), we may work with you to find an appropriate solution rather than suspending your account. Contact us to discuss your needs.
11. Cron Job & Scheduled Task Limits
Rules for automated scheduled tasks
Cron jobs are automated scripts that run at scheduled intervals. They are essential for many website functions (scheduled backups, content publishing, cache clearing), but they consume CPU and memory resources when they execute.
| Cron Job Parameter | Shared Hosting | Cloud Hosting | Reseller Hosting |
|---|---|---|---|
| Minimum Interval | 15 minutes | 5 minutes | 15 minutes |
| Maximum Execution Time | 60 seconds | 120 seconds | 60 seconds |
| Maximum Concurrent Crons | 2 | 4 | 3 (per account) |
Prohibited Cron Practices
- Running cron jobs at intervals shorter than the minimum allowed (e.g., every 1 minute)
- Setting up "keep-alive" crons that run constantly to keep a process alive
- Using cron jobs to circumvent resource limits
- Running resource-intensive scripts via cron without optimization
- Using cron as a replacement for proper background processing (use VPS for daemon processes)
12. Complete Resource Limits Table
All limits across all hosting types at a glance
| Resource / Limit | Shared Web Hosting | Cloud Hosting | Reseller (R0-R1) | Reseller (R2-R5) | VPS |
|---|---|---|---|---|---|
| Disk Space | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Fixed (per plan) |
| Bandwidth | Unlimited* | Unlimited* | Unlimited* | Unlimited* | Fixed (per plan) |
| Inodes (File Count) | 100K–500K | 500K | 250K | 500K–2M | Unmetered |
| CPU Cores | 1 vCPU | 2 vCPU | 2 vCPU | 2 vCPU | 2–8 vCPU |
| RAM (Physical) | 1 GB | 2 GB | 2 GB | 2 GB | 2–16 GB |
| Entry Processes | 20 | 30 | 50 | 50 | Unlimited |
| I/O Speed | 10 MB/s | 20 MB/s | 15 MB/s | 25 MB/s | Unmetered |
| IOPS | 1,024 | 2,048 | 1,536 | 2,560 | Unmetered |
| Max DB Size | 1 GB | 2 GB | 1 GB | 1 GB | Unlimited |
| DB Connections | 25 | 50 | 30 | 30 | Unlimited |
| Email Storage | 5 GB/account | 5 GB/account | 5 GB/account | 5 GB/account | Custom |
| Email Sending Limit | 200/hr, 1000/day | 300/hr, 1500/day | 200/hr, 1000/day | 300/hr, 1500/day | Custom |
| Cron Min Interval | 15 minutes | 5 minutes | 15 minutes | 15 minutes | 1 minute |
* Unlimited = Unmetered within fair usage constraints as defined in this policy. Not truly infinite.
13. Violation Detection & Enforcement Process
What happens if you violate this Unlimited Usage Policy
GoHostBiz uses automated monitoring systems to track resource usage across all accounts. When an account exceeds the limits defined in this policy, the following graduated enforcement process is applied:
First Warning
Automated email notification sent to your registered email address detailing the specific resource being exceeded, the limit, and your current usage. You are given 48 hours to investigate and resolve the issue.
Second Warning
If the issue persists after 48 hours, a second warning is issued with 24 hours to resolve. This warning includes specific recommendations (e.g., optimize database, remove large files, upgrade plan).
Account Suspension
If the issue remains unresolved after the second warning period, your account will be suspended. Your website will display a "Suspended" page. You must contact support to resolve and request reactivation.
Permanent Termination
After 3 violations of the same type, or if the suspension remains unresolved for 7 days, your account will be permanently terminated. Data may not be recoverable. No refund provided.
Immediate Suspension Offenses
Certain severe violations may result in immediate suspension or termination without warning:
- Hosting prohibited content categories (see Section 5) that create legal liability
- Deliberate, intentional resource abuse (e.g., crypto mining, DDoS tools)
- Account consuming so many resources that it causes server instability affecting all customers
- Violations combined with other Terms of Service breaches (phishing, malware, etc.)
14. When to Upgrade Your Hosting Plan
Signs that your website has outgrown shared hosting
Shared hosting is an excellent starting point for most websites. However, successful websites grow, and as they grow, their resource requirements increase. Here are clear indicators that it's time to upgrade from shared/reseller hosting to a more powerful solution:
- Frequent 503/508 Errors: Your visitors regularly see "Resource Limit Reached" or "Service Unavailable" errors
- Slow Loading Despite Optimization: You've optimized images, installed caching, and minified code, but your site is still slow
- High Traffic Volume: Your site consistently receives more than 5,000–10,000 visitors per day
- Large Database: Your database exceeds 1 GB and continues to grow
- E-Commerce Growth: Your online store has hundreds of products and high transaction volume
- Multiple Resource Warnings: You regularly receive resource usage warnings from our monitoring system
- Need for Custom Software: You need to install software that requires root access or custom server configurations
- High-Resource Plugins: You run resource-intensive plugins (real-time analytics, live chat, complex membership systems)
| Current Plan | Recommended Upgrade | Why |
|---|---|---|
| Starter Shared Hosting | Business or Premium Shared | More CPU, RAM, inodes, and entry processes within shared environment |
| Premium Shared Hosting | Cloud Hosting | Dedicated resources, higher limits, better isolation, faster performance |
| Cloud Hosting | VPS Hosting | Full root access, dedicated resources, complete customization, no resource sharing |
| Reseller Hosting | Higher Reseller Plan or VPS | More resources for your sub-accounts or full control with VPS |
| Student Hosting | Starter Shared Hosting | Ready for a real website with more resources |
Proactive Upgrade Benefits
- Seamless Transition: Our team handles the migration with minimal downtime
- Prorated Pricing: Only pay the difference when upgrading mid-cycle (for remaining period)
- No Data Loss: All your files, databases, emails, and settings are preserved during migration
- Better Performance: Immediate improvement in website speed and reliability
Contact our support team to discuss the best upgrade path for your website.
15. Frequently Asked Questions
Common questions about our unlimited usage policy
While we don't impose a fixed GB limit, storing 500 GB of data on a shared hosting account is far beyond normal website usage and violates our fair usage policy. If you genuinely need 500 GB for a legitimate website, you should be on a VPS or dedicated server. Our "unlimited" model works for 99% of websites that use 1–30 GB. If you're in the 1% needing massive storage, shared hosting is not the right solution.
The term "unlimited" in the hosting industry means "unmetered" — we don't count gigabytes or set rigid quotas. This is the industry-standard terminology used by virtually every hosting provider worldwide. The alternative would be advertising "100 GB disk space" which would be unnecessary for most customers and would complicate plan selection. We use "unlimited" with clear fair usage policies to provide flexibility while protecting all customers on shared infrastructure.
Yes, if your plan allows multiple domains/addon domains. However, all your websites combined must stay within the resource limits (inodes, CPU, RAM, etc.) for that single account. If you have multiple high-traffic websites, their combined resource usage may exceed limits more quickly, making a reseller plan or VPS more appropriate.
Take immediate action to identify and resolve the cause. Common solutions include: optimizing your database, cleaning up unused files and plugins, installing a caching plugin, optimizing images, disabling resource-heavy plugins, or upgrading your hosting plan. Contact our support team if you need help identifying the cause — we're happy to assist.
Contact our support team to discuss your specific case. We evaluate each situation individually. If your usage is genuinely legitimate and you're willing to work with us, we can often find a mutually acceptable solution. However, repeated warnings that go unaddressed will result in enforcement as described in Section 13.
If you have any questions about this Unlimited/Unmetered Usage Policy or need help determining the right hosting plan for your needs, please contact us:
Harinagar, Karbala ke pass, Thakurganj, Chowk, Lucknow, Uttar Pradesh, India – 226003
This Unlimited/Unmetered Usage Policy is an integral part of our Terms of Service. Last updated: June 2025.